Shipping policy

At Stitchoria, we understand that every embroidery project begins with excitement, and receiving your supplies on time is an important part of the experience. That's why we're committed to providing dependable worldwide shipping with clear expectations and transparent communication.

By placing an order through Stitchoria.website, you agree to the shipping terms outlined below.

Free Worldwide Shipping

We proudly offer Free Worldwide Shipping on every order.

There are no minimum purchase requirements or hidden shipping fees. The price displayed at checkout is the final product price unless local customs duties or import taxes apply in your destination country.

Processing Time

Orders are generally prepared and processed within 1–3 business days after payment has been successfully confirmed.

During peak seasons, holidays, promotional events, or periods of unusually high order volume, processing may require slightly more time.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information whenever available.

Estimated Delivery Time

Estimated delivery time for most destinations is:

7–14 business days

Please note that delivery estimates are not guaranteed and may vary depending on:

Customs inspections
Local postal services
Weather conditions
Public holidays
Transportation delays
Remote delivery locations

While most packages arrive within the estimated timeframe, occasional delays beyond our control may occur.

Order Tracking

Tracking information is provided whenever available by the shipping carrier.

Please allow 24–72 hours after shipment for tracking updates to appear.

If you experience any difficulty locating your shipment, our customer support team will gladly assist you.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

If an incorrect address is submitted and the order has not yet been shipped, we will do our best to update the information.

If the package has already been dispatched, address changes may no longer be possible.

Stitchoria cannot be responsible for delays or failed deliveries caused by inaccurate shipping information provided by the customer.

Lost or Delayed Packages

If your package appears significantly delayed or is believed to be lost during transit, please contact us.

Our team will work directly with the shipping carrier to investigate the shipment and determine the most appropriate solution, including replacement or refund when applicable.